Cancellation policy

Cancellation policy

You may reschedule or cancel your booking up to 48 hours in advance of your booking time. If less than 48 hours is given you will be liable for 100% of the class fee you booked. 

Giving less than 48 hours notice isn’t sufficient for me to fill in the slot you booked and may incur clients in who are on the waiting list to lose the chance to receive the class they may need.

No shows

Clients who either forget or consciously choose not to avail of their booking for whatever reason will be considered a “no-show”.  
Clients who don’t show the day of their booking will receive an invoice/payment link for the full amount of the class fee they missed, and this missed fee will be required in order to rebook another booking.
Non-shows are considered a serious lack of respect, not only for the student but also for clients who may be waiting to receive class. 
Therefore, I reserve the right to decline future booking or ask for the owed fee upon the next booking when a non-show has been experienced. I reserve the right to cancel or decline bookings where a boundary between client and student has been trespassed by the client.

Arriving in time

booking times have been arranged specifically for you.
Clients must arrive in time for their booking. Please do not arrive more than 5 minutes early and for your own benefit do not arrive late.

Clients who show up late will not be given extra time. If you are late for your booking the actual time of your class may be shortened to accommodate other bookings that follow yours.
Time must be respected both ways. If you are considerably late for your booking and decide to cancel your booking, your fee will be due and non-refundable. 

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